{"id":1238,"date":"2019-06-21T09:38:30","date_gmt":"2019-06-21T07:38:30","guid":{"rendered":"http:\/\/20.77.7.22\/product\/umgang-mit-herausfordernden-kunden-mitmenschen\/"},"modified":"2024-09-17T15:43:29","modified_gmt":"2024-09-17T13:43:29","slug":"dealing-with-challenging-customers","status":"publish","type":"product","link":"https:\/\/lyrawellbeing.ch\/en\/shop\/lyra-wellbeing-academy-products\/dealing-with-challenging-customers\/","title":{"rendered":"Dealing with challenging customers\/fellow human beings"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

For many of our clients, agitated or even aggressive people at work are a source of concern. An appropriate handling of angry customers is demanding and yet it is a fundamental professional skill. In this course, you will practice techniques that allow you to de-escalate such situations.<\/p>\n","protected":false},"featured_media":912,"template":"","meta":[],"product_brand":[],"product_cat":[50],"product_tag":[],"class_list":{"0":"post-1238","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-lyra-wellbeing-academy-products","8":"first","9":"instock","10":"taxable","11":"shipping-taxable","12":"purchasable","13":"product-type-variable"},"acf":[],"yoast_head":"\nDealing with challenging customers\/fellow human beings | Lyra Schweiz GmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lyrawellbeing.ch\/en\/shop\/lyra-wellbeing-academy-products\/dealing-with-challenging-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dealing with challenging customers\/fellow human beings | Lyra Schweiz GmbH\" \/>\n<meta property=\"og:description\" content=\"For many of our clients, agitated or even aggressive people at work are a source of concern. 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