Employee Assistance Program (EAP) – the personal helpline for you and your employees

Our service enables you and your employees to address emotional and mental stresses early so as to prevent their negative effects on performance and health. This solution helps you and your employees to stay healthy, focused, efficient and motivated.

Advantages of an EAP for your employees

Immediate, professional support in all difficult life situations – around the clock and free of charge
Anonymous and confidential access to our service
Direct access to telephone or Live Chat counseling via our Hub app
Our counseling team consists of qualified psychologists, lawyers, social and management advisors. They are all trained and experienced in telephone counseling and crisis interventions
No long waiting times for a personal face-to-face session thanks to short- term appointments (usually within 2 - 3 working days)

24/7 counseling in English, German, French and Italian
Full use of the service, also by family members in the same household
Hub web and mobile app with a wide range of videos and articles on relevant topics
Possibility to work on a topic in 1 - 8 personal counseling sessions, on-site or via video (couple sessions also possible)
Compliance with all statutory data protection requirements through SQS- tested procedures

Stress-related performance losses are rarely visible from the outside

Therefore, the most powerful and cost-effective prevention is when those affected can do something about it themselves, quickly and on their own initiative.

Our counseling team is available to you throughout the year and around the clock. Possible areas of advice are, among others: personal insecurities and internal doubts, relationship issues, separation/divorce, family issues, education, stress, burnout, conflicts, bullying, harassment, mental health issues, depression, anxiety, bereavement, health and well-being, work-life balance, drawbacks of working from home, legal issues, housing, consumer goods, contracts.

Advantages for you as an employer

reduces stress and its negative consequences, e.g. mistakes, accidents, burnout, long-term illnesses, presenteeism in your business early on
reduces your costs and increases the productivity of your workforce
shows appreciation towards your employees
offers leadership coaching and management support and access to a comprehensive training offering (Lyra Wellbeing Academy)
Forms part of an effective OHM and the associated duty to provide a healthy working environment

shows you, through analysis of indicators and trends, possible needs for action in order to improve working conditions, productivity and the well-being of your employees
brings direct relief for those responsible for your personnel
promotes your attractiveness and your image as an employer
immediately realizes return-on-investment
crisis intervention on site

Want to learn more about the advantages of our Employee Assistance Program (EAP)? We are happy to answer your questions!

Our EAP simply explained

The low-threshold and anonymous access to counseling via telephone or live chat encourages employees who are suffering from emotional and psychological stress to obtain professional support at an early stage.

Data protection

We fulfil all requirements of the EU GDPR. We are certified for our quality management systems with the ISO 9001 standard and have been awarded the internationally recognized data protection label GoodPriv@cy according to GDPR standard. In addition, our counselors are all subject to professional secrecy. This is how we guarantee the legal conformity of our EAP.

ADDRESS

Lyra Schweiz GmbH
Hertistrasse 25
8304 Wallisellen
Switzerland

CONTACT

By telephone:
+41 44 878 30 00
By e-mail: info.eu@lyrahealth.com or via our contact form

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